Billing & Insurance Policies

Cape Cod Orthopaedics, Sports Medicine, PC appreciates the confidence you have shown in choosing us for your health care needs. We are fully committed to providing you with the highest level of service and quality of care. We appreciate the opportunity to serve you and welcome feedback to improve your patient experience.

Our fees are based upon the reasonable and customary charges prevailing in this area, and take into account the complexity of a particular problem. Fees for a visit or new problem are higher than for a routine follow up visits, because more time and resources are required to diagnose and treat a new problem than to follow an existing one.

If you have questions regarding a fee for a particular problem, please feel free to ask one of our knowledgeable Patient Account Representatives for clarification.

Office Visits

You will always be asked to confirm your demographic information and to present your insurance card at each visit. This is important in order for your insurance claim to be paid by your insurance company. Many insurance plans require referrals, co-payments and/or deductibles.

It is your responsibility to contact your primary care provider prior to your visit to request a referral. Your insurance will not pay for your services without a referral. Patients arriving for their appointment without a referral may be denied services.

Payment for co-payments, deductibles, co-insurances and balances due will be requested at the time of your appointment. You may pay with cash, check, VISA, Mastercard, or Discover prior to seeing your provider.